Shipping & returns
The whole catalog is dry goods — hardware, fabric, glass and kits. That single decision is what lets us ship anywhere, cheaply, without a single customs surprise. WallGrown is run from Australia, so Australian addresses are our home ground: every state and territory, metro and regional, gets the same flat $6.95 rate — free over $60 — with tracked delivery to your door in 8–14 days. From there we reach 46 more countries across North America, Europe, Asia-Pacific and the Middle East on the same terms.
Where we serve
Every Australian address — Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin and regional areas — plus the US, UK, Canada, New Zealand and 40+ more countries. All prices in USD.
Speed & cost
Flat $6.95 Australia-wide and worldwide — free over $60. Dispatch in 2–3 business days, typical delivery 8–14 days with tracking on every order.
Customs & duties
Orders ship with accurate declarations. Most destinations under your local de-minimis threshold clear with no fees; we pack tight and label honestly.
30-day guarantee
Not right for your wall? 30 days, no interrogation. Replacement or refund, your choice — contact us and we handle the rest.
Delivery coverage in detail
Australia is our fastest lane and gets priority restock: New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, the ACT and the Northern Territory are all standard service — no remote surcharges, no state exclusions. Beyond Australia we deliver to the United States, United Kingdom, Canada, New Zealand, Singapore, Japan, South Korea, Hong Kong, Taiwan, Malaysia, Thailand, the UAE, Saudi Arabia, Qatar, Israel, Mexico, Brazil, and the bulk of Europe including Ireland, Germany, France, the Netherlands, Italy, Spain, Sweden, Denmark, Norway, Switzerland and more — 47 destinations in total, with new courier lanes added as they open. Every product page shows the same flat rate; bundles over $60 always ship free, which is most of them.
The honest fine print
- Delivery windows are estimates; couriers and customs occasionally run slower — tracking is on every parcel.
- Items damaged in transit are replaced free: send a photo within 48 hours of delivery.
- Returns ship to our hub; for low-value items we often refund without asking for the item back.
- Questions before ordering? One email to hello@wallgrown.com reaches a human, usually same day.